Privacy Policy

Introduction

Launchpad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Launchpad Boost, Launchpad Automation, and related platforms.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number
• Business name, address, and category
• Payment and billing information
• Google Business Profile access credentials (with your authorization)
• Communication preferences and correspondence

Automatically Collected Information

When you access our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Performance and analytics data

How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and managing subscriptions
• Optimizing your Google Business Profile and local SEO
• Sending weekly progress reports and notifications
• Improving our platform and developing new features
• Responding to support requests and communications
• Preventing fraud and ensuring platform security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services (payment processors, hosting providers, analytics tools)
• Google: We access your Google Business Profile with your explicit authorization to provide optimization services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure payment processing through Stripe

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Revoke Google Business Profile access authorization
• Request data portability
• Object to certain data processing activities

To exercise these rights, contact us at privacy@boostwithlaunchpad.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription, we will delete or anonymize your data within 90 days, except where retention is required by law.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitute acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@boostwithlaunchpad.com
Address: Launchpad, Palm Beach, Florida, USA
Website: Contact Form